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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food was good, delivery was fast,
April 9, 2020

Food was good, delivery was fast, ordering was easy

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything! Kids loved the cookie
April 9, 2020

Everything! Kids loved the cookie fries Easter box

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The cake was ordered for our daughters first wedding anniversary, and she and her wife absolutely LOVED it, and could not have been happier! Will be our annual anniversary cake every year!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The package arrived on time and was very professionally packaged.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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It's easy, good communication
April 9, 2020

It's easy, good communication. Liked everything I have bought.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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My order was delivered on time
April 9, 2020

My order was delivered on time. Everything in the box was FRESH! Since it was all Crabmeat and it was as if it was made an hour before delivery. But, I must say all of the food was Delicious because it was from Jerry's Seafood located in Bowie, MD.

Very happy with my meal because it has been 5 years since I have had a meal at Jerry's Seafood and relocating to Chicago, IL. Seafood restaurants in the Chicago area are few and far between. There is not one good Seafood restaurant in the Chicago area that can compare to the Seafood restaurants in the DC, Maryland, Virginia area, not one.

Thank you for delivering me the best Seafood meal I have had in 5 years.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, cooking instructions easy to follow.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Good product, well enjoyed by my family and delivered as expected.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Cakes from Carlo's Bakery were beautiful and delicious. Delivered on time. Special occasion must.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivery info from Gold Belly
April 9, 2020

Delivery info from Gold Belly.
Cooking directions and quality.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivered as promised well
April 9, 2020

Delivered as promised well packed/packaged and arrived safely
Promotional discount not offered as a first time buyer through GoldBelly

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything! So easy to order favorites and delivery was amazing!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Easy to place my order, perfect products with my favorite shop, and quick delivery!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Shipping was accurate and the food well packed. Plus the food... definitely satisfied my homesick cravings

Date of experience: April 8, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time
Product was exactly what we wanted

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Shipping and all the emails surrounding it were terrific at keeping me informed. Packaging arrived in excellent condition.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Was a gift delivered from me to my son and daughter in law. They loved it! Delivered on time, good quality. Just like being there!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Product arrives promptly and is just as we expect. We were on a trip to Manhattan a couple of years ago and the hotel sold Kossar bagels for breakfasts. They are the best. So this is the only way we can get our favorite in Ohio

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Order was delivered when promised and in great shape. Delicious!

Date of experience: April 8, 2020
Virginia
2 reviews
0 helpful votes
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All of it from ease of ordering to the delicious food.

Date of experience: April 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States