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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Food came quickly. It was fun to get something from NYC.
Everything... the delivery was right on time and the. Product (walter's hot dogs & mustard were delicious!
Nice work in all areas, customer service, delivery, and follow up. Big fist bump!
My order was delayed, you kept me informed which I appreciate.
Easy to navigate the website.
Updates were direct and accurate.
Cake was Delicious and made the quarantined birthday boy very happy!
Delivery was on time and the cookies were out of this world
My bagels came in individually wrapped. They are absolutely delicious! What a treat!
Delivery was on time. We felt the food WAS as expected... a high quality and very delicious
The first package was never shipped, so I contacted customer service. Katie was able to proactively handle a bad situation and made it right. I have already referred two new customers (they get theirs Friday in Ft Lauderdale).
First order came fast from Philly. Others are taking a bit longer but I don't mind the wait when ordering multiple products to spread out the food
Our cookies arrived fresh and completely intact. Our delivery also arrived on the day it was supposed to.
Delivery on day promised, vibrant colored rainbow cake was tasty.
Delivery was appropriate, packaging was intact. Product was delicious.
The ease of ordering
The taste and freshness of the food!
The packaging
The total experience with goldbelly went off without a hitch. Ordering was simple, product was delivered as promised and in good condition.
I had a meal from my childhood while living in a different state from where I grew up. It was blissful.
Fast delivery, excellent philly cheese steaks and a great value on2 for 1 at Pats king of steaks.
I got my order just when I expected; the food was in perfect condition and delicious!
Everything went very well from ordering online to delivery.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members