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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Food was delivered, was easy to track, arrived cold
The delivery was on time and packaged great. The scallops were wonderful
Delivery on time. Everything packed well and still cold.
Excellent packaging. On time delivery. Thorough instructions for preparation (reheating).
Ordered the Carrot Cake from Blue Owl bakery for my husbands birthday. Not only did it arrive on time but was one of the best Carrot Cakes we have ever had. Not too sweet but just right. I will definitely use Goldbelly again.
Delivery in tough times was very good and fast! The food was spot on! It was really Jerry's crab bomb! My husband's birthday dinner was a success even during these quarantined times! Thank you GoldBelly
Shipment arrived as expected.
Good tracking.
Great products
Easy to use site
This site is very easy to use. I get updates on all my deliveries and I love that there is a rewards program.
Delivery was easy to track and packaging was great!
The food arrived in great shape--well packaged and wrapped.
Great packaging, pies came cooled and as originally packaged.
Cake was Delicious and arrived on-time and in perfect condition.
The ice cream is wonderful as advertised! We would order again!
The whole process was easy, the hard part was deciding what to order!
Dry Ice delivery was perfect. The rest Roberta's took care of! Ive reccommended you to several friends who also left the the city during these complicated times. Hope everyone at Goldbelly is staying safe and healthy - thats even more important than the dry ice:-)
Ordering was easy, delivery was prompt, product good.
Bagels from my favorite---ess a bagel---easy order, fast delivery, could not have been better.
My aunt and uncle were pumped. Stayed frozen all the way to Alaska.
First time ordering, went very smoothly. Had a few questions, I called and the girl was very helpful. The cake arrived on time. It was exactly as shown in the picture. It was for our son's Birthday. He lives 3 hours away. BTW, he said it was delicious!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members