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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy site to navigate and search took me directly to things that interested me.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect but 1 of my 3 items did not ship or arrive on time

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The food I don't live near but wanted for a celebration was delivered to my doorstep!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The food was great
April 9, 2020

The food was great. I would order again. The package arrived on time

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, well packaged, quality maintained.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The delivery arrived on time and was in very good condition.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The ordering process, the delivery and the quality of the food

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the recipient of the gift was quite pleased with the pastrami... it was a big hit.

Date of experience: April 9, 2020
Virginia
2 reviews
0 helpful votes
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The delivery was right on time! And, the cake sampler was uber great!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Everything! Was able to add on
April 9, 2020

Everything! Was able to add on additional items before my order shipped, which was great!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering, speed of delivery, quality of food!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Everything went well
April 9, 2020

Everything went well. Food delivered on time. Great food.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and just as shown in the photo.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
Follow Anne H.
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The donuts I ordered were received on time and were incredibly FRESH. We loved the packaging and selection.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The order was right
April 9, 2020

The order was right. I would have preferred to pick my own bagel flavors since I was paying so much for delivery.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Everything went perfect
April 9, 2020

Everything went perfect. Smooth transaction, shipping and the product was amazing. Thank you!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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My order arrived quickly and in perfect condition.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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After a problem in shipping, the pkg. Was damaged, the goldbelly associates took care of the problem. Shelby was especially helpful. Sometimes it is how a problem is handled that shows how good a company is. Your people make the company look good.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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So far, the order that was delivered arrived safely and promptly!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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I was notified and the Lobster arrived very cold and in great time

Date of experience: April 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States