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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My good friends and dedicated doctors loved the Langer's Deli package.

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
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It was easy to navigate the site and the gift came on time.

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
Follow Tracy S.
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Everything went perfectly, I ordered pizzas from Zuparrtis. They were delivered as promised and in good shape. We have eaten 2 of the 6 and they were delicious.

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
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You got my order out - correctly and on time. The receiver was delighted.

Date of experience: April 10, 2020
Virginia
3 reviews
0 helpful votes
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Easy to order & item was delivered when it was supposed to be delivered.

Date of experience: April 10, 2020
Virginia
2 reviews
0 helpful votes
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Everything about it
April 10, 2020

Everything about it. So easy to order and shipping was exactly as they said

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
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Everything went well! I did two shipments this week. They were delicious, your communication about deliveries was excellent, and my children (the recipients) were totally thrilled. I will definitely use you again.

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
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Took over a week to get the order when it was supposed to be here in two days..

Date of experience: April 10, 2020
Illinois
6 reviews
25 helpful votes
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I used to use this company a lot. In fact, I sent all my holiday gifts through them. I don't know if they are getting too big or what the problem is but I ordered a gift for Easter to be delivered 4/8/2020. Not only was it NOT delivered but hasn't been picked up from the vendor. No one returns my calls or emails and I have sent many. If there is a problem at the very least communicate. Then I can make alternate arrangements. Now I'm embarrassed because Goldbelly FELL SHORT. Just Communicate. Unfortunately, happening more frequently.

FOLLOW UP REVIEW: I've ordered two more times since this horrible aberration. THEY WERE PERFECT. So I have to think they dropped the ball this one time only. Every company/person is entitled to second chance and they did it beautifully. No problems on the 2 orders placed after this one.

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
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The ordering process was easy and the food was delicious

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
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Everything ordered arrived on schedule and exactly as it was presented. The quality of the food was superb, and the entire process was flawless.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on schedule
April 10, 2020

Delivery was right on schedule. The products are amazing. As a Brooklyn (Williamsburg) born gal now living in Texas your products no only tasted fabulous & were of superior, but it brought me back to my childhood.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Delivery to Oregon was perfect food remained frozen. My son stated packaged well.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered on time and very well packaged. The cookies and cream cake was absolutely delicious!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Food from both was great
April 10, 2020

Food from both was great. Delivery info was also great. Will order again.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Well I was thinking "How good can cake be? Cake is cake". Well your cake was fantastic. Even with all the hype. It traveled all the way to Nevada. We let the box sit for 3 days and it was still amazing.

Stay well New York!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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Delivered on time in good shape and the cake was the best ever

Date of experience: April 9, 2020
Virginia
3 reviews
0 helpful votes
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We are good customers
April 10, 2020

We are good customers. It is one of the best sites.

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The right order, to the right address, quickly, and awesome, delicious food!

Date of experience: April 9, 2020
Virginia
1 review
0 helpful votes
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The site worked well
April 9, 2020

The site worked well. The choices were great. The delivery and everything spot on. Thanks!

Date of experience: April 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States