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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivered on time, well packed, ice packs not completely thawed ( I live in Miami Fl). I grew up in Connecticut, so made terrific CT style lobster rolls. Roll, lobster and butter. Yum.
Delivery on time/ as promised, all food was a hit! Thank you!
It arrived on time and the packaging was well done.
It arrived safely, in excellent condition and was as delicious as I remember.
It is the small things in life. During these challenging times, the little things make a big difference. Since we were unable to spend Good Friday and Easter with our children, I decided to send Easter to them. I ordered perogies from a shop that was 17 miles from our son's townhome to support small businesses, maintain social distancing, and keep cars off the road. I also order a ham from Honey Baked Ham.
Neither item made it to my son's townhome on the requested delivery day. Mind you; these items were ordered on March 26th to UPS problems. Honey Baked Ham apologized and refunded me. Goldbelly said they were sorry, but all sales are final.
You should be very aware that Goldbelly does not have a customer service telephone number, chat line on their website, and they do not respond to online requests/submission promptly. I could see that the perogies order was not shipped as of Thursday, April 9th, and I sent an online request because I knew there could be problems, but I never received a response.
The business model is great, and I am sure when it works, it works great. But if you have problems, do not expect any customer service or any reimbursement/compensation.
I will not use Goldbelly again.
Received the biscuits very quickly and in perfect shape.
Seamless ordering, delivered when and as expected.
The cheesesteaks from Pat's were great. The BOGO offer made them very affordable! It was a great experience!
Order arrived on time, some of the baked products were good.
Ordering online easy and it was delivered on time, difficult in these times.
It was perfect. My parents loved their gift and it was on time and well packed
Everything. The shipping was fast and the product was fantastic. Very happy!
Always on time and the ham was delicious. We enjoyed the southern food from North Carolina.
Ease of navigating the site, selection, timeliness of delivery, accuracy of delivery. Everything was very smooth.
Selection, ordering and delivery. Very pleased that the products arrive well packed and chilled. I like the new member discounts and that some items have free shipping. Love the GoldBelly sticker!.
The friends who received this said it was delicious!
The order was East to track and arrived as predicted
It arrived when you did it would in good shape. Oh, and delicious!
Easy ordering process, quick shipping, and great options
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members