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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food was still frozen
April 14, 2020

Food was still frozen.
Delivered as/when promised.
Delicious food!

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, I was able to get free shipping, and delivery was quick. The ribs and whoopie pies I ordered were reasonably priced. I sent them to my son, a college student out of state, and he said they were really good.

Date of experience: April 14, 2020
Virginia
2 reviews
0 helpful votes
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Family loved the matzo ball soup
April 14, 2020

Family loved the matzo ball soup. Well packed and tasted great.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Delivered in time, packed perfectly so that everything remained cold and almost frozen.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived on time good assortment of unique foods
My daughter loved the macaroons she cannot buy them in Boston

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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The crab cakes were even better than your description... and my wife is from the area and knows crab cakes... makes them when possible. I would order this product again... thanks for the web site.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Great cheesesteak sandwich's! Very well made and they taste delicious. I love opening the freezer and knowing there is more.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Everything went well food was great and delivery went great

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
Follow Brittany C.
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Fast, on-time delivery from our favorite bagel place in the world! SO happy that we are able to still get these bagels and schmear even though we don't live in the city any longer! Thank you Ess-a-Bagel!

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Lots of products, easy to search by type, region of country, etc. Shipping times were clear.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Easy navigation and checkout
April 14, 2020

Easy navigation and checkout. Great variety of specialty foods. Something for everyone!

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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I liked the density of the bagels and how quickly they came.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
Follow Brian F.
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Sandwiches were very good, not great. Points program is a winner

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
Follow Lisa B.
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Goldbelly performed extremely well
April 14, 2020

Goldbelly performed extremely well. The order, however, arrived thawed and unusuable. I don't believe the company providing the order was at fault since it was well packaged and shipped on time. I believe the shipping company was at fault. The package did arrive on time, but I don't believe it was kept properly handled while being shipped. Of course this could have been due to the virus.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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It arrived quickly and in great condition! The cakes were absolutely delicious. I will definitely order again!

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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All the people tell me that all food I've sent as giftsis very good and arrives as scheduled.
Fun variety too.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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It was a birthday surprise gift
April 14, 2020

It was a birthday surprise gift. Timely and everyone loved the lobster rolls!

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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My mother was thrilled with the product (cakes from Red Truck) and very impressed with the packaging. Several times she mentioned how well wrapped the cakes were. Helped me understand why it's expensive to ship.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Your response was what i had hoped
April 14, 2020

Your response was what i had hoped. A credit for an item that was not delivered.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery was as promised, fresh and packaged well.

Date of experience: April 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States