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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Got it when expected and quality was excellent, as expected.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Great online ordering process and delivery went well also.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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From the order to the delivery, everything worked smoothly.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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You have some good selections
June 12, 2020

You have some good selections. And you provide a good service for people to sample different and unique foods from around the country. Also, your items make great gifts.

Date of experience: April 14, 2020
Virginia
2 reviews
0 helpful votes
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I purchased many items for the holidays and sporting events that didnt happen. The ribs and pulled pork and apple and lemon pies arrived fine and frozen before Easter.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and very good. Directions easy to follow

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
Follow Michelle D.
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Very easy to find what I was looking for (Easter ham). Excellent product and delivered as promised.

Date of experience: April 14, 2020
Virginia
2 reviews
0 helpful votes
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Pies were delicious! We will probably order more or try some different things.

Date of experience: April 14, 2020
Virginia
2 reviews
0 helpful votes
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We always receive a great product-and appreciate the ice packs and careful packaging

Date of experience: April 14, 2020
Virginia
2 reviews
0 helpful votes
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Beautifully packaged
April 14, 2020

Beautifully packaged. Arrived on time. Food was excellent.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Both treats arrived on time and had been very well packed.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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The original shipment was received timely and in good order. Unfortunately, it was incomplete. I contacted Customer Support via email on the same day the shipment was received and my issue was satisfactorily resolved within 2 business days with a credit being issued to my Goldbelly account.

Date of experience: April 14, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order
June 12, 2020

Easy to order. Order arrived on time. Bagels were really good.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and lovely packaging and delicious!

Date of experience: April 14, 2020
Virginia
3 reviews
0 helpful votes
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Delivery for most items was excellent. My husband and kids enjoyed the wonderful and delicious food.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Speedy delivery, fresh bagels, good communication, easy to use website

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Delivery as scheduled and quality was perfect. Packaged well.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Shipping cake was delivered on time and well packaged.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Some things are good, some not
June 12, 2020

Some things are good, some not. I received things from my sister as gifts and they were great. Nothing I have ordered has been great. It's been medicore at best. Bagels only ok. Sandwiches only ok. Donuts haven't arrived but I don't hold out hope.

Date of experience: April 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
April 14, 2020

Delivery was right on time. Selection was great. The gigantic lobster tail was a showstopper and delicious! I have ordered from Pikes Place before and the food was always fresh and delicious.

Date of experience: April 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States