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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
1 helpful vote
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My order was received on the date promised. You notified me, the sender when it shipped and when it was delivered. The quality of item was fantastic from what I was told.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was perfect
April 15, 2020

It was perfect. From delivery to packaging to freshness

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Did not take a long, and the fedex tracking was great. The Ribs were great

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Showed up on time
April 15, 2020

Showed up on time. Very well packed. Tasted Great and was Beautiful!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It arrived exactly as scheduled and was delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, packaged well, and absolutely delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Family told me the item arrived
April 15, 2020

Family told me the item arrived perfectly - packed nicely and instructions on defrosting

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Lianne P.
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Really cool to get the kinds of treats that we did this way.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Valerie V.
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Everything was PERFECT! The food was packed incredibly well and was of course delicious. But the fact that everything arrived on time and together during this horrible time, was amazing! I needed to send some "pick me ups" to loved ones and this was the answer.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Deliveries were in good shape
April 15, 2020

Deliveries were in good shape. One was delivered as promised. The packaging is very good.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery took place as promised, and the scones were exactly as represented.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Carol B.
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Everything was delivered as promised and on time. The products were excellent.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Adam S.
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It was an excellent experience and I will definitely order again.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Jason P.
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I made a mistake with the order and ordered double the quality intended. But after sending an email I had a very quick response and they were able to adjust my order. Very much appreciated!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Thank you for shipping this for our front line doctor in the family! She shared her favorites with her co workers at NYU hospital, thank you so much!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The packaging was excellent
April 15, 2020

The packaging was excellent. Everything was fresh. I ordered the crab cakes, they were delicious. I also ordered the Halibut, very fresh and tasty. Definitely will order again.

Date of experience: April 15, 2020
Virginia
4 reviews
0 helpful votes
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Everything
April 15, 2020

Everything... from ordering to delivery. Very customer-focused.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything was great! The order was delivered to my Nephew right on time; it was a surprise gift. He was elated. His exact words were "I can't even tell you how happy this made me. Jim's Steaks are my absolute favorite sandwich. They are so delicious and these tasted just as if I was there eating them. He lives in western PA but went to college in Philadelphia. Once a year he travels there just to have these Steaks. Thank you! It's a great feeling knowing that during these rough times I was able to put a smile on his face.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Package arrived sooner then expected. Very Very fast shipping. Our items were in excellent condition. Price very reasonable. Would definitely use this service again!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Bagels were fresh
April 15, 2020

Bagels were fresh. The cream cheese was packaged as if I went there and asked for it myself.

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States