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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The mighty quinn's food was cold and delivered quickly and easy to transition in the fridge.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Fantastic food, packed to keep cold, arrived on time.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The food was delivered when it was said. It was fresh and delicious

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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On time Scheduled Delivery
April 15, 2020

On time Scheduled Delivery. Well wrapped and frozen.
Thanks.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Food arrived quickly and product for still frozen. So far we have loved everything we bought!

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Sent "a little piece of home" to my son and daughter in law who have transplanted to WA state. They said it arrived perfectly!

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Cake was in pristine condition, even thought the Fed Ex person left the box in the upside-down position at our door! Thanks for excellent service!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The food was overall good, pulled pork was amazing. I was expecting homemade hush puppies and I do not think they were or the cole slaw.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
April 15, 2020

Ordering was easy. Delivery was right on schedule. Frozen items arrived well preserved.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivered in timely manner
April 15, 2020

Delivered in timely manner.
Fresh and delicious.
Friends (who received Smith Island Cake) surprised and enjoyed the treat!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Very good hot cross buns that arrived promptly and in excellent condition.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Laudelina L.
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I received order on time and it was fresh and delicious.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Excellent, unique, quality product
April 15, 2020

Excellent, unique, quality product. Timely delivery.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivered on time but to the wrong address. If the person had not gone out of his way to bring the cake to my son he would never have gotten it with no clue to its where abouts! *******@yahoo.com

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Package picked up on time and arrived within the time frame, even at these times.
I was kept informed all thru the process.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was timely, and that could not have been easy during this time in NYC. Everything was delicious and fresh.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Sent you my friends in Massachusetts. They loved it.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, food perfect - happy recipients.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything! I loved the selection!
April 15, 2020

Everything! I loved the selection! Everything I sent - everyone LOVED!

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Pizza arrived in packaging as stated. It was delicious and like we remember having it when we were in San Francisco!

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States