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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Easy to order. Arrived on time and in good condition. My son says it tasted great. (It was a birthday cake for my granddaughters 1st birthday.)
The site is good with lots and lots of selections.
Package arrived on time. As promised... was amazing for my anniversary dinner! Thank you
Everything was great! I have already recommended you to many. My next order is going to be Jack Stack BBQ. We used to live in Kansas City and that was a favorite of ours.
Easy ordering
Delivery was on time
Cookies/pastries were great!
Delivered on time and the recipients were thrilled!
Right on time, awesome brownies beautifully packaged
Showed up on the day we expected, packed well and food was delicious!
Quick shipping, product arrived in great condition
The ferraras b as led goods were very fresh and delicious! The packaging was so very nice too.
We loved the ham too, delicious!
Highly recommend.
Food was delivered in a timely fashion and our recipients loved the food
2 of the 4 orders arrived on time and frozen and the pizzas were really good when eaten.
Everything! Food arrived on time and was delicious!
Perfectly packed, arrived on time, great food. Thanks.
Everything was correct and delivered on time. Product was fresh and as advertised.
Easy to find what I was looking for. Everything delivered as promised
Shipping was fast and everything was packed just right.
Great experience. Easy to order and received on time.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

