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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Cake was awesome! Lobster rolls were a hit! Birthday dinner was a success!
The delivery was timely and the brownies (a gift) were "very delicious."
As usual, the order was perfect. Selection and quality - outstanding. I am never disappointed when ordering through Goldbelly
Quick delivery, it was still nice and cool when I opened it.
Package arrived in good condition and in time to enjoy for Easter.
Cheesecake arrived when promised and in great condition.
Easy to use; food arrived exactly when scheduled and well packaged. Our Philly cheesesteaks were devoured quickly!
Delivery was perfect. It tasted just like i remember
Ordering was easy & food was delivered when you said it would be and in great condition
Food was delicious, packed well and arrived exactly when requested. Very much appreciated!
Fabulous delivery. This was sent to a friend who had a death in the family. It was so nice to be able to send her a treat with all of this social distancing. Thank you!
Everything. Food arrived right on time and we were impressed with how well it was packed.
Everything! It arrived on time. Fresh as if it had been cooked the same day, although it came from New Jersey to Indiana. Everyone
Who tried it agreed that it was the best cake they'd ever had!
Everything! Amazing selection, easy ordering and perfect delivery. My son was so excited about his order and the pastries were delectable!
Package Arrived when they said it would.
Everything was in good shape.
Delivered on time and the food was outstanding - better than advertised! Nothing better than a Maine Clambake while quarantined in Wisconsin!
My order was delivered without dry ice and was hot.
I emailed Goldbelly and told them the issue. In a couple days I received a response offering a refund or to reship it. You can't ask for anything better.
Thank you for replacing the order of cream of crab soup that originally arrived damaged.
Your good business ethic is very much appreciated.
I have been a loyal customer for several years now.
In fact, last year, I suggested Goldbelly as a gift idea to my supervisor, who also is very pleased with your delivery of craft beer to her adult son!
My informed father and his life partner, Liz are so happy that you promptly replaced the order
Thank you for everything.
Sincerely
Jodie Connelly, RN
The donut was delish. The package arrived on time. It was a positive experience! Will be ordering something else soon!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members