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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Both plant based and meat eaters said it was DELICIOUS. It arrived in good condition. The recipient said I should order one for myself.

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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The delivery arrived very quickly
April 15, 2020

The delivery arrived very quickly. The Donuts are so very scrumptious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Juniors cheesecake was perfect
April 15, 2020

Juniors cheesecake was perfect. Fast delivery. Product arrived as promised!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely, the cake was in excellent condition and it was delicious.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Communication with Nikki was good
April 15, 2020

Communication with Nikki was good. She got we take the Cake to send me another cake, because the first one was not the correct flavor. Hope the next one is the correct one.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Food was excellent and a huge birthday surprise for my husband.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It got here exactly when you said it would even in this time of reduced air transport. It got here cold. It was in excellent shape. It tasted great!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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EVERYTHING WENT VERY WELL
April 15, 2020

EVERYTHING WENT VERY WELL... SHE WAS SURPRISED & THRILLED TO KNOW THAT I WAS THINKING OF HER. SHE SHARED IT WITH ALLOF HER FRIENDS. WILL ORDER AGAIN SOON.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
April 15, 2020

Everything was perfect. The lobster rolls arrived still frozen and were delicious. The rolls were outstanding and not like any I've had before.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Best ribs I ever had
April 15, 2020

Best ribs I ever had. Delivery came on the day it was promised..

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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My order was good 1 day late but I know the world is a mess right now but customer service was great in tracking it for me

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on schedule
April 15, 2020

Delivery was right on schedule. Notified immediately when delivered to the sender and the lucky recipient.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Easy, yummy food and nice relief from not eating out!

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Arrived on the date requested for my son's birthday. Arrived on perfect condition.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, perfect presentation. Delicious.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Order was packaged well, and it arrived right on time. And of course, the food was delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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I had an issue where I had to make a change to the message on my gift card and it was handled very quickly and I was in contact with a real person as well which was nice

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Cindy P.
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I ordered a Prantl's cake for Easter. It arrived so quickly and was super fresh! My daughter and I are planning to order from Goldbelly again in the near future

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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My order was delivered on time
April 15, 2020

My order was delivered on time. Very pleased with quality.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Tanya L.
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The person I sent it to said arrived beautifully and tasted amazing.

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States