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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The fact this was sent again free of charge due to the disaster with the previous order. I can applaud you for that.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Shipping was right on time
April 16, 2020

Shipping was right on time. Product was just like being there. Following the reheating instructions made Pat's Steaks. PERFECT. Carole

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Easy to use site
April 16, 2020

Easy to use site. Kept me informed regarding delivery date.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Our order for Easter sides were very good. They came on time & were easy to heat.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Item shipped when it said it would ship and arrived as scheduled. Kind of unbelievable given the current circumstances (esp. In NYC)

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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My son-in-law received the cookies from Carlo's bakery right on time! And he liked them!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything
April 16, 2020

Everything. Packed great, food was great. Was looking for affordable meals I could eat over a few days. Worked perfectly.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Cookies arrived on time; in good shape; none broken.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The ordering process was very easy and shipping was exactly as expected.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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You delivered the product on time and when you said you would! Also, the product was intact!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything! The ordering was easy
April 16, 2020

Everything! The ordering was easy. The chocolate rabbits arrived when they were supposed and I heard that they were delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything, taste, memories from having this in October in Boston, delivery.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Timeliness of product
April 16, 2020

Timeliness of product. Product was packed very well.

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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What went well was the prompt delivery and the lamb was out of this world delicious! Thank you!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and Walter's hot dogs were a hit!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Packaging, product - all great!
April 16, 2020

Packaging, product - all great! According to my mom to whom I sent it!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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EVERYTHING! I have been enjoying
April 16, 2020

EVERYTHING! I have been enjoying walter's for over 60 years and so THANK YOU - and THEM - for being available by mail!

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Arrived day of birthday
April 16, 2020

Arrived day of birthday. Very good. Would like to try other things

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The service was great and the food was exactly as represented... excellent!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Great communication, arrived fresh, on time, and in perfect shape!

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States