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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Amazing! Pats subs were amazing! Recommended them to many and bought some as some gifts.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Order process was quick and easy
April 16, 2020

Order process was quick and easy. Notifications were timely and clear and easy to understand. Super easy and painless process all around.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Notification was timely that my gift was on its way to recipient... 2 pies fromRoyer's arrived on time, and both were said to be delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was a gift and travelled well
The recipients were thrilled!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Received 90% of my orders on time and in the right state.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was hard to choose an item for my niece... there were so many great options. She loved the cookie fries basket. Everything about my experience was great! I highly recommend Goldbelly!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Easy to track order and we received it on time and the date expected.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The order was super fast I received my order 2 days after placing my order. The order was wrapped super well and my seafood was fresh:-)

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything was great, packed perfectly, and delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything went perfectly, the app
April 16, 2020

Everything went perfectly, the app. Is easy to use, the food came quick and on time and was really good tasting.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The customer service after having issues with my order. That means everything to me when doing business with a company and I got great customer service from Goldbelly!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Items arrived right on time, well
April 16, 2020

Items arrived right on time, well packed, and were delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything! We're making Stan's Donuts a new family tradition.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything was great
April 16, 2020

Everything was great. Arrived as scheduled and was still frozen solid.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived on time and recipients said that the muffins were delicious.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Great experience
April 16, 2020

Great experience. Arrived as promised. Delicious and did taste very close to an actual Shake Shack Burger.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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I found something I really liked and once it arrived found to be delicious

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delicious like absolutely delicious i was scared it had gluten for a bit

Date of experience: April 15, 2020
Virginia
2 reviews
1 helpful vote
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My family said the cake was delicious. I did not taste it though.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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I made a mistake and ordered 2 of the order and customer service straightened it out immediately. The product was fantastic and a wonderful birthday gift for my son and his wife.

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States