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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Quality product, received on time, and in good condition.
Service is always great! You guys hit it out the park again! And your products are consistently the best of the best!
Everything! We couldn't travel to Brooklyn for my son's 16th birthday but you guys sent Brooklyn to me everything was packaged perfectly! Thank you!
The delivery was on time, it was a cake, it was in one piece, but a few crakes in the cake, but not bad, the ice had completely melted, and the frosting was a little soft, but we put it in the fridge right away and it was fine, thank you!
Good communication. Tracking info was nice. Recipient was very happy.
Everything - Delivery time, Item stayed fresh & cold. Great, great company
The cookies were sent as an Easter gift, delivered as promised and were well received. I was told they were beautiful and delicious
The speed of delivery and the wrapping to keep the food fresh was amazing.
Food arrived cold, packed with dry ice. Tasted great
I spoke to a customer service rep because I was having a problem placing my order.
She was prompt in returning my call, was very pleasant and took my order via the phone. The order was delivered on time as promised. This was a birthday gift and my son said the lobster rolls were great!
The cake was delivered on time and in excellent condition!
Pizzas arrived on time and still frozen. The first one tasted just like it was from Imos and freshly made. I could not have wished for a better pizza.
Arrived on time, frozen as expected. Fun assortment
Package arrived on my scheduled date. It was packed perfect with dry ice and the product (Carlos Bakery) cake slices were delicious. I would definitely use Goldbelly and Carlos Bakery's again.
The cake was absolutely beautiful and I heard it was delicious!
The order was on time! Loved the updates. Everything was delicious!
Well -- of course, it was a day late (for a birthday) but these are obviously difficult times. It was for a friend of my son's -- my son added some birthday icing and it was terrific. On the bright side of things, it did extend the birthday celebration a bit. It's still a great service.
The caviar tin was ridiculously small! Not enough caviar for 2 peoples!
The delivery and the ease of ordering. I appreciate that Goldbelly lists ETA. I appreciate that you delivered on-time as promised.
I've ordered from you 3 times and they all have exceeded my expectations! My mother loved the cheesecake sampler!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members