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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered on time and the recipient said it was delicious!

Date of experience: April 16, 2020
Virginia
3 reviews
0 helpful votes
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Love the choices on Goldbelly
April 17, 2020

Love the choices on Goldbelly... order was shipped and delivered as promised! My son and his wife were very tickled!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick and easy! Perfectly packaged and cold crab meat on arrival :)

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Food arrived on time and well refrigerated. Customer service responded quickly to my email.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Selection was excellent
April 17, 2020

Selection was excellent. Shipping guidelines were very helpful, especially being able to sort for delivery time. Food was delicious! My mother was thrilled! Thank you!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Recipient was very happy and said the product was delicious!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Delivery timely, quality of products excellent. Enjoyed by the receiver!
This is the third time I have ordered from Ferrara bakery through you. This last recipient was trilled

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and just like we remembered. We couldn't make our trip down because of the covid situation and so ordered this for the hubby. Happy man!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Easy to choose a selection easy to order order arrived on time in great shape

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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The product was amazing, the delivery professional.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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It was all great
April 16, 2020

It was all great. Easy to order, on time delivery and great product! I'll definitely order again soon.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Everything
April 16, 2020

Everything. I love you and will be ordering more and again!... Anne!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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I ordered two different deliveries for the same item from Ferrera. They did arrive before they were needed. We both received a salvageable order from Goldbelly for Easter.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Excellent quality crab cakes and bisque. The packing was great and they were kept cold.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Food arrived on date specified
April 16, 2020

Food arrived on date specified. Instructions were included to prepare the coneys. Our son, daughter-in-law and granddaughter were delighted.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Delivery timing, ease of processing order, variety of offerings

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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The cookies when they arrived were VERY soft. I absolutely loved the flavor. I did save one over a span of 3 days unopened and it did get hard but the stayed soft for about 4 days. They are very good and well worth it.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Order was filled perfectly and delivered when promised. The recipients were very happy when it arrived.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on promised date, in good condition.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Food was delicious
April 16, 2020

Food was delicious. Better than the boy him disaster.

Date of experience: April 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States