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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Order was easy to place and delivered on day expected. Customer service was very good when there was an issue.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Fast delivery, easily navigated website and I got a great deal on a boatload of bagels.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Everything
April 17, 2020

Everything. Product arrived sooner than anticipated which was nice especially during a pandemic.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
Follow Sherri L.
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The cake was delicious and arrived perfectly packed individually for each slice.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
April 17, 2020

Arrived on time. We will be using your site again!

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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I have been a sender and receiver
April 17, 2020

I have been a sender and receiver. The cookies delivered to me were perfect, not a single crumble. The bagel brunch I sent was excellent according to the people who received it.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate through the website. No problem checking out. My item came exactly as described.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Delicious, arrived timely
April 17, 2020

Delicious, arrived timely. Recipients loved the brownies!

Date of experience: April 17, 2020
Virginia
3 reviews
0 helpful votes
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Delivery super punctual, no prep work required, mess free, and super ez instructions.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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I received my order right away
April 17, 2020

I received my order right away. The candy is delicious! High quality!

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Quality/timely delivery
April 17, 2020

Quality/timely delivery. I live in Ireland - my son lives and works in Boston. I was able to order him a birthday cake from Dublin which was delivered to him within twenty seven hours. He was thrilled. The cake was amazing. Thank you! Xx

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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The cupcakes were very good, and fresh. I think the packing peanuts are plant-based so kudos for environmental friendliness. Grateful for vegan options

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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I ordered some treats for my mom for Easter. They were delivered and were packaged in a box that kept everything fresh! She said they were the best and reminded her of her childhood. I am so thankful for this service! I wasn't able to be with my mom and this made her so happy! Will definitely order again thank you goldbelly!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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It shipped and came exactly the time it said it would.

Date of experience: April 16, 2020
Virginia
2 reviews
0 helpful votes
Follow Claire F.
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The delivery on ice, the freshness and quality of the seafood!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Food was packaged nicely and shipping was pretty quick

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Food was perfect and delivery was
April 17, 2020

Food was perfect and delivery was exactly when expected

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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All orders were delivered in tact and as scheduled.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Timely delivery
April 17, 2020

Timely delivery. The food was well packed and cold.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Items were nice in presentation and delicious package was high quality and arrived on time tracking the package was easy and stress free

Date of experience: April 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States