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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Everything was well packed and appropriately cold.

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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The delivery from Ferrara was right on time
Food was fantastic

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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Eating the brownies! LOL! Every phase of the order went well.

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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Was a good experience, fresh product delivered perfect.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Food tasted great and looked beautiful. My wife love it all, it was for her birthday. Thanks again.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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The cake came perfectly packaged
April 18, 2020

The cake came perfectly packaged. My family was very excited to receive this delicious treat!

Date of experience: April 17, 2020
Virginia
2 reviews
0 helpful votes
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Caroline's Cakes delivered a beautiful and unique
Lime cake with BlackBerry German Butter Cream. The taste was different and delightful and a unique addition to a special Easter dinner.
Tamales arrived and can't wait to have a special Mexican dinner with the sides I have planned for.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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The food is fabulous & is packed in a very good way. Service is pretty fast and arrived on time or ahead of schedule.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely
April 17, 2020

Delivery was timely. Product was delicious, as reported by the gift recipient!

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate
April 17, 2020

Easy to navigate. Smooth ordering process. Shipment was as requested.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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My order arrived on time and tasted even better than I thought it would.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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I love the great selection
April 17, 2020

I love the great selection. The reviews are also very helpful.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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The Bundt cakes were delicious
April 17, 2020

The Bundt cakes were delicious. Arrived packaged well and the lime one was especially fresh.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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It was a gift and they told be everything was fresh and delicious.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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The delivery, packaging and quality of taste was excellent.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Items arrived in perfect condition
April 17, 2020

Items arrived in perfect condition. Clear instructions

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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The ordering process was easy and there was a wide selection

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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The food items were delicious and traveled well. Except the rugalach were crushed a bit but still tasted delicious.

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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My daughter's 21st birthday was last week and she is in Wisconsin (we live in MD). I knew she would be housebound due to Covid restrictions. To brighten up her day I wanted to send an edible arrangement. That became a complete hassle! So I found you folks who saved the day with an awesome birthday cake! She loved it and the ordering process was quick, simple, and clear! Thank you for brightening up her day! Blessings

Date of experience: April 17, 2020
Alabama
1 review
0 helpful votes
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I sent too my daughter! She was so excited! Said they were soooo good! Will definitely use gold belly again.

Date of experience: April 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States