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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Excellent communication
April 19, 2020

Excellent communication. On time delivery. Great product

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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My children received their surprise on time and everything was perfect. I appreciate it. My children are with their grandparents because I am a nurse working with the covid patients and can't expose them. So I really appreciate that everything went well and made their day. Thank you

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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The delivery was right on time and the cake was delicious.

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Order process, delivery, quality of food were all great.

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick and it was fresh. My parents loved it and it was as if I got the subs that day from White House.

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Everything! The rum cake is delicious! My order was well packaged and arrived early.
Will definitely order another one very soon.

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Food was beautifully wrapped and chilled when it arrived. Which was important for smoked salmon

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Great food, quick delivery in good shape, all is well. Thanks.

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Communication & selection of products is much appreciated.

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Everything I ordered was delivered and it arrived on the day promised. I believe I will have enough bagels to get me through the quarantining period!

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Mother is in "lockdown" in a Maryland Senior center. Part of her despair is the quality of food. She said she missed her poppy seed bagel and cream cheese. Presto! One deprivation reversed. Thank you for this service. Best! Dr. Patricia Nilles

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Fast shipping, quality of food -
April 19, 2020

Fast shipping, quality of food - everything was delicious!

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and was well packaged. Everything was delicious and fresh. I shared the cookies with our neighbors during the quarantine. It was a gift to ourselves(and them) for Easter.

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Was so pleasantly surprised
April 19, 2020

Was so pleasantly surprised. So many options I never knew existed, yet easy to find the category I wanted... upgraded. Who knew I could get REAL Kansas City bbq delivered to NY next day?!

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered on the date I ordered. It was delicious.

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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It did not go well
April 18, 2020

It did not go well. I ordered aster bread with hardboiled eggs and stroffola for easter and it did not arrive until after easterfour days late. Iam working with ferrarafor a restitution. Thank you for asking

Date of experience: April 18, 2020
Virginia
2 reviews
0 helpful votes
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Kept well informed of the status of my order. Product, as always, was well packed and delicious!

Date of experience: April 18, 2020
Virginia
2 reviews
0 helpful votes
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Pizza came right to our door
April 18, 2020

Pizza came right to our door. Communication excellent about when it would arrive

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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Everything was excellent, The crew loved the variety of chocolate. Nothing

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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Quick and the recipient said the cookies tasted good.

Date of experience: April 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States