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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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You saved my sister's life
April 16, 2020

You saved my sister's life. Her autistic son is given a doughnut on EVERY holiday. It's a special treat, and something he always looks forward to. If you know how autistic children think, you'd know it's not as simple as wanting his holiday doughnut, it absolutely has to happen or there would be a MELT DOWN. The Covid-Virus shut down her local doughnut store. I felt her pain as Easter crept closer. I searched all delivery options and found Goldbelly. It wasn't cheap, but the fact that you solved a HUGE potential problem during this crisis, was worth every penny. You should see his face when he opened the box! THAT video, was PRICELESS.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Quick ordering and delivery
April 16, 2020

Quick ordering and delivery. Everything was fantastic.

Date of experience: April 16, 2020
Virginia
2 reviews
0 helpful votes
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Communication about my order was professional and efficient. Will be happy to do business with them again!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
April 16, 2020

Delivered on time. The crab was fresh and delicious as advertised.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Food arrived in a good state and
April 16, 2020

Food arrived in a good state and reasonably fresh considering the additional time caused by covid-19

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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My 16 year old grandson loved it
April 16, 2020

My 16 year old grandson loved it.
I think you charge too much. If I wanted to do it for us, I never would.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Everything! My mom loved the lobster and was amazed at the quantity!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious! Delivery was not date I requested but arrived before Easter. All's well that ends well.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Package arrived on time
April 16, 2020

Package arrived on time... it was a gift... the recipient loves the food.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Delivered as promised
April 16, 2020

Delivered as promised. Bagels, lox and cream cheese delicious.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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I needed a lobster as quick as possible, for a birthday. Whoever answered got me set up and lobster was at my doorstep the next Morning.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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I paid for expedited shipping to
April 16, 2020

I paid for expedited shipping to California and it was received in less than 24 hours!

Date of experience: April 16, 2020
Virginia
2 reviews
0 helpful votes
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Everything was perfect! Cookies arrived fresh and intact. My husband was thrilled with his surprise.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Very easy to navigate the site and find tasty treats.

Date of experience: April 16, 2020
Virginia
2 reviews
0 helpful votes
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The food was fresh and packaged well and arrived on time. Delicious!

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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1
April 16, 2020

1. Order was received on time. 2. Food labeling details were good (and appreciated). 3. Quality was solid.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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The donuts arrived in perfect order and condition. My friend cried when she opened them. The perfect birthday gift in a time when we couldn't be together to celebrate.

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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The experience was awesome all the way around. I look forward to using your service again.

Date of experience: April 16, 2020
Virginia
2 reviews
0 helpful votes
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Everything from ordering, to delivery, to fabulous pudding! Was a surprise gift for Easter (since we couldn't be there) They loved it!'

Date of experience: April 16, 2020
Virginia
1 review
0 helpful votes
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Cake arrived beautifully packaged, mom thrilled. Very very pleased.

Date of experience: April 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States