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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was as promised and the product was great!

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Product was as described
April 20, 2020

Product was as described. It arrived as promised, and is still being enjoyed by recipients... Tiramisu birthday cake, complete with candles and Happy Birthday decoration. It's still being enjoyed, but not for long. Delicious!

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Everything
April 20, 2020

Everything. The food was easily ordered and your delivery was on time. Packaging was threat as well!

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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It was awesome to have the ability to send my son a birthday treat from our hometown.

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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The packaging on my cake was well done. There was dry ice in the box to keep my cake fresh, the cake itself was wrapped in plastic and then placed inside a bakery box with tissue paper. This made the box a delight to open. The coconut cake I ordered had amazing flavor and wasn't too sweet. I'm already thinking about the next cake I will buy from them. Thank you for sending such a superior product in such a superior way.

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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I've been trying to find garlic bagels for over 20 years, was heaven to finally find! Can't go wrong with New York bagels!

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, well packed no damage everything was perfect. Will be ordering and using this service again.

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Cake arrived when expected and my sister was very pleased.

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Site was easy to use, delivery was exactly as promised.

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Shipping via UPS air is great
April 20, 2020

Shipping via UPS air is great. We lived at out in the country and it is very helpful for us. The meat is divine.

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Food was delivered when expected and everything was great!

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Arrived perfectly and tasted amazing! Def one of the best cookies I Have ever had

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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The cake was on time and was fabulous! What completely do this again!

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Ordered placed a week before I needed it and arrived as scheduled. The cake was for my son's (COVID-19 quarantine) birthday and he loved it. The cake was moist and delicious. Thank you!

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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Arrived well and was concerned with that.
Gift for family and they reported very good cupcakes.

Date of experience: April 20, 2020
Virginia
1 review
0 helpful votes
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The delivery date was spot on and the food was delicious!

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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The product was terrific as always and arrived on time

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Everything! Food was perfect on arrival and it was shipped and received so quickly. Thank you!

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Delivered as promised
Clear transparent details as to order status and shipping status

Date of experience: April 19, 2020
Virginia
1 review
0 helpful votes
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Cake arrived early! So delicious! My daughter was thrilled with the rainbow cake! Made a little girl VERY happy! THANK YOU!

Date of experience: April 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States