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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Fast delivery, affordable price, my favorite restaurant was available!

Date of experience: April 22, 2020
Texas
3 reviews
0 helpful votes
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The food arrived frozen which I really appreciated. The Lobster Macaroni and Cheese was absolutely delicious. A little portion goes a long way since it's very rich.

Date of experience: April 22, 2020
Virginia
2 reviews
0 helpful votes
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Per the site, before I knew it I ordered the same thing twice!

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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We were very pleased with our Pizza. It made for a relaxing Easter Dinner at home.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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The pie was amazing! I was worried about it being shaken in delivery but it was perfect.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Everything was packed well and food tasted great. Arrived quickly and when I was told it was going to arrive. Receiver loved it

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Everything
April 23, 2020

Everything. Easy to order, and was delivered on time. From what my father said the cake was delicious.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Good prices, everyone loved the
April 23, 2020

Good prices, everyone loved the brownies, and it was delivered sooner than expected (makes me REALLY glad i didn't pay for the quicker shipping!)

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Great choices, the items were delivered when scheduled.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Crab cakes were delicious
April 23, 2020

Crab cakes were delicious. Arrived when they said. Still cold from ice packs. Easy to order. Will definitely order again.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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My order was delivered on time and it was delicious! It was a gift and the recipients loved it.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Great shipping, ice packs arrived still frozen. Pimento cheese was excellent as usual.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Variety of food pleased a group with different taste.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Delivery exactly when I asked for it and it was packed well and arrived fresh?

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Everything delivered fresh and carefully cold packed

Date of experience: April 22, 2020
Virginia
2 reviews
0 helpful votes
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Our order was shipped on time and arrived on date expected. Shake Shack quality was excellent.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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This pie was good
June 12, 2020

This pie was good. It was delivered on time and was what I expected.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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We loved everything! So tasty, it's the same great food, except at our home! Thank you for bringing some of our favorite meals from some of our favorite places in the US! It's like going on vacation without leaving our kitchen and all of the prep work is done! I truly appreciate this as a mother of six boys! Thank you, Goldbelly!

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Systematic and on time during this
April 23, 2020

Systematic and on time during this horrible pandemic

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Great product that arrived in perfect condition! Was hesitant with ordering icecream to be shipped but no issues! Will be ordering again soon!

Date of experience: April 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States