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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The sandwiches were well packed, arrived on time and tasted amazing! Thank you!
It's a beautiful cake! Saving it for Mother's Day, so we haven't tasted it yet.
Very well organized and perfect job on shipping to 5 locations.
The macarons arrived right on time and were beautiful. The recipient said they tasted amazing!
Everything, from notifications to shipping on time.
I had some annoying requests involving delivery changes and Marissa was so helpful. She was super responsive and wonderfully helpful.
Ease of ordering, everything shipped on time, the items were well packed, good directions. Easy peasy!
It was such a smooth order! We were able to send a cake so she didn't feel as alone on her birthday.
Product was fresh and recipient enjoyed them very much.
Excellent the packaging is excellent. The butter arrived still frozen.
Easy process. Transparent process. Loved the live tracking of the delivery too.
I haven't received everything yet, but what we have received was great.
It was a birthday gift for my son that lives on the west coast. Delivery was on time and he said the cake was delicious and arrived in perfect condition.
The ordering was easy, shipping was quick in spite of the delays due to current situations.
Rhubarb pie was excellent! Took awhile to get here but it was worth if.
In general, I like the site. It has some nostalgic items and in general I think the service is welcomed. My only issue is the way they handle their product reviews. You have to submit the review to them for them to review it before they post it. So essentially, they curate the reviews and only post positive snippets for their vendors. I think that is wrong to protect the merchants like that, especially when a good portion of their items costs over $100.
Item delivered on time and as promised. Delicious.
The delivery was good and the cake presentation was great
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members