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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Great selection, good delivery experience, family raves about food.
Even during COVID-19 my order arrived in plenty of time. I always go to Ferrara when I'm in NYC and I'm so happy that I can order when I have a craving
The delivery was early, which was great! The product was in great temperture when it arrived. The food was great once we prepared it.
Food was delicious and arrived on time and in good condition
Good product, easy shipping. I told people about it and they liked it.
The product we ordered (Russ & Daughter) was outstanding. When I finally got a reply from customer service, it was very friendly and considerate, but not helpful.
Excellent packaging. Quality was excellent. Items were delivered at or below 40 degrees F. Apparently there was a problem with Fed Ex Labeling system and I got upgraded to overnight delivery! Excellent Customer service all around! Next time I am New Jersey I will be visiting Jimmy Buff and family at the West Orange Location! Until then stay safe and healthy everyone!
Crumb cake was delicious and delivered on schedule... thanks!
The delivery was on the date indicated. That was the most important thing
It was such a nice surprise for people. What a great treat in these strange times.
It was a gift. Everything arrived on time and they loved it
Easy, clear, good expectation setting on how it is packaged
Easy order process; shipping updates were great. Awesome service!
The packaging, delivery and quality of the food was amazing!
Everything was great! Item was as pictured. Shipping was on time and packaged well.
My delivery was on time but more importantly, it's so delicious and well made it doesn't hang around for leftovers
Delivery arrived undamaged and in appropriate container.
The ordering process was easy. The food was delivered by the delivery date stated and came in good condition.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members