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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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All of it
April 23, 2020

All of it. In fact, I am now referring to your YouTube commercials as shows. As in this is one of the best shows on TV or I really loved that episode. Seriously, these mini-documentaries are fantastic "commercials". Brilliant and entertaining (and enticing). So they work VERY well. You guys could have your own streaming channel. Hire me if you are interested, I am a video producer/writer/editor and foodie! Thx

Date of experience: April 23, 2020
Virginia
2 reviews
0 helpful votes
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Second time I've sent these to my sister and brother in law. Nothing says comfort and love and during this time than Fat Mama's tamales. They were so so so happy to get them.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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I had a great experience
April 23, 2020

I had a great experience. It all went well. I was happy about being able to track my order.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Delivery as promised
April 23, 2020

Delivery as promised. Product as described and as reviewed.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
April 23, 2020

Delivered on time. Everything was stored well. Was packed well.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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I've been dying to try Prince Street Pizza (PSP) for years since finding them on Instagram. Thanks to Goldbelly I was able to do so, and neither disappointed! I've already placed and receive my second PSP order.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Great choices, upfront communication details, shipping info. Delivery and food has been great!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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The entire process went well, and the Shake Shack burgers were amazing!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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The package was delivered quickly and packed well. Also the communication on the process was amazing.

Date of experience: April 23, 2020
Virginia
2 reviews
1 helpful vote
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Everything from ordering to delivery to New York - went very smoothly. And the blueberry coffee cake was amazing!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Reliable and quick delivery! Packaged very well! Food was delicious!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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I sent it to my sister her birthday and they loved it.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Item arrived in perfect condition, still mostly frozen.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Food delivery timely and complete- no problems! Ordering was easy too

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Ease of finding price point wanted to pay and free shipping

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Site is easy to navigate and make purchases. Delivery was speedy!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Shipping and how the fish was packaged was excellent.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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The gift was delivered on time and the recipient told me it was delicious.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Every product of fish were outstanding in freshness, packaging and incredible timing shipping and receiving! The fish was so fresh, it was like it just had Ben caught! I know as I use to fish along with my husband and we have loved fish for over 70 years! We live in North Central Oregon between three rivers: Deschutes on the west, Columbia on the north and John Day on the east side of our county, Sherman!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Subs were delivered to a New York City hospital in the middle of the pandemic. My doctor friend was overjoyed to share a taste of home with her colleagues.

Date of experience: April 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States