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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow James R.
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I was really surprised by the quality of the product. We received some really great pizzas. I originally thought we might be getting overcharged, but the size of the pies was enough for a meal for 4-5 people. That's about $40 a meal, delivered to our home from Chicago. Yeah, I'll order again.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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I need a cake for my sons 21 birthday. The cake got to him and it was perfect.
He said it was delicious.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Delicious! On time delivery
April 24, 2020

Delicious! On time delivery. Sale price. Ease of ordering. Very well packed.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast and the food items ordered were in tact and fresh.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Outstanding all the way around!
April 24, 2020

Outstanding all the way around! Lightning fast shipping of properly packed and sealed incredibly fresh and tasty fish! Worth the price!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Easy delivery process and the prep instructions were clear.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Everything
April 23, 2020

Everything. Ordering was simple and quick. Package arrived just as promised.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
Follow Becky C.
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The cake was in perfect condition when it came to us. It was moist and delicious!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
Follow Brian R.
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Food was packed to last the journey from New York. It was excellent by the way.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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On time delivery
April 23, 2020

On time delivery. Steak was a little long in the days of age, mushy.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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It was a gift
April 23, 2020

It was a gift. They enjoyed the lobster very much! They arrived very timely!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Those pizzas were delivered on time and in great shape. Family loved them!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Everything went well
April 23, 2020

Everything went well. Fantastic
Packaging. Tasted like it would if I were at their location.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
Follow Daniel L.
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Everything! Easy to purchase; items shipped on time; everything arrived well-packaged and on the promised date

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Cake arrived perfectly packed and dry ice so was well chilled. Arrived on time

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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So delicious
April 23, 2020

So delicious. We ordered the lobster tail and cannoli kits. The next day we received 3 boxes inside the shipping box. Each cannoli shell was wrapped separately in deli paper, then packed between thick bubble wrap. We forgot we couldn't share them with co-workers or neighbors so it took us a few days to eat them all. Delicious to the end. My daughter was dairy free when we visited in person so she missed out. She loved these cannolis. We have now ruined other cannolis for her.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Excellent product choices
April 23, 2020

Excellent product choices.

Delivery notices spot on :)

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Everything
April 23, 2020

Everything. Ordering, delivery on time, food good!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Good choices, good shipping options - family really enjoyed their surprise deliveries

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Packed well, delivered on time,
April 23, 2020

Packed well, delivered on time, delicious product!

Date of experience: April 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States