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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery date was changed the day before it was to be delivered. That was because the restaurant sold out all of their pizzas!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Overall, a great experience
April 24, 2020

Overall, a great experience. I just keep coming back for more. The options run wide and deep and recipients are always very impressed.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Packages were delivered on time
April 24, 2020

Packages were delivered on time. Items were properly insulated and cold. Received exactly what was order.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Easy to order though I thought I would get a choice of bagels.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
Follow Danielle E.
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Everything! The donuts were a hit for my sons birthday. The pizza was amazing. Tasted just like it came right out of the restaurants oven. Very impressive.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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The food was delicious, as always
April 24, 2020

The food was delicious, as always. Everything didn't get shipped (by mistake) but the good thing is that Goldbelly, along with Kenny &Ziggy is making it right. I'm very pleased!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
Follow Lindsay L.
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The cake arrived still frozen and looked wonderful! It tasted yummy too!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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The cake were just as good as they
April 24, 2020

The cake were just as good as they looked on your website!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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The pizza's were so good and the
April 24, 2020

The pizza's were so good and the packaging they were delivered in were Fantastic! I have not received my cheesesteaks yet From Pats?

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Quick delivery and very good love the dry rub and the sauce plan to order again and spread the word. Ber gappy

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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N/A

Never got to try purchase due to delivery issues.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Delivered on time in was a Birthday present... He loved it!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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It was perfect
April 24, 2020

It was perfect. Arrived in Tempe right on schedule which was my son's30th birthday. He has been craving a Philly cheesesteak. It was so awesome and In his words "these are legit". We could not have been happier.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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I love the choices that you send to me. Shake shack was a huge hit.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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The food was great! The presentation with the delivery was a nice surprise... the packaging and detailed cooking instructions were on point.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Item arrived as expected
April 24, 2020

Item arrived as expected. Well packaged and still solidly frozen

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Timing was good
April 24, 2020

Timing was good. Cake tasted very good. Cut it up and delivered pieces to friend around town. They were all excited to try my cake even though our party was cancelled. Mostly a very fine experience, but probably wouldn't afford it often.

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Delivered nicely on time, they said it was delicious

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Excellent customer service
April 24, 2020

Excellent customer service. Received some damaged items and Maddy went out the way to make things right.

Date of experience: April 23, 2020
Virginia
2 reviews
0 helpful votes
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Order delivered on time and great delivery update.

Date of experience: April 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States