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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Site is easy to use, really like Goldbelly's initiative to help restaurants, food was delicious.
Great tracking info, delivered exactly when promised! Thank you!
That cake was absolutely amazing. I sent one to my mother as well. We both thoroughly enjoyed it.
A nice selection of foods to choose from for delivery. Website was easy to navigate. Checkout & payment was straightforward. Confirmation email & tracking was BEST I've had from the many online venues I deal with. No problem w/ tracking info. Was delivered as stated & delivery man even rang my doorbell as he was leaving the open end of my front porch to let me know he'd left the package inside my screened porch as I'd directed, since I'm allergic to bees! You wouldn't believe how many delivery people just don't read the notes & leave packages on the floor of the open end of my porch, which is double trouble for my bad back & my bee allergy.
It came when it was supposed to, and my parents loved it!
Easy to order... order arrived when it was supposed to
Best smoked salmon ever and delivered right on time!
It arrived on time was in great condition and was delicious.
The cake was delicious! I was so pleased that I could purchase this for my husband's birthday. This was a very different year because of the Coronavirus issues. You made his birthday special. I took a picture and posted on Facebook crediting Goldbelly.
It was delivered on time and in good shape for my mom's birthday!
The delivery was on time, even in this crazy world today.
Everything was delivered on time and perfect condition!
Everything went well. Arrived when it said it would and food was very good!
Process of purchasing was easy and options of food were plentiful. Delivery was fast as well!
Delivery was great, package was great, taste was great
The order was correct and arrived early. It was well packed.
Everything. From ordering to communication to freshness to taste to commenting on my instagram
Same great food I've been in love with from this shop.
All was fantastic. Ordering, delivery, contact, and the product itself.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members