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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Sent as a gift, food was incredible and they loved it.
Delivery was right on time. My family, who received this as a birthday dinner gift for my 9 year old grandson who loves crab but lives in LA, said the crab was perfect and delicious.
Delivery was tracked and on time. The meat pies were awesome
I got exactly what I wanted and it was shipped thoughtfully. Good news is that it was for a Birthday during Corona virus and they place the cake came from is not currently open for business so I really didn't have a choice but to pay the extra.
Website was easy to order from. Package came with dry ice still in it. All items were still frozen.
Timely delivery, good tasting, and the helpful coupons.
Timely delivery! Package was right at our doorstep first thing in the morning.
Nothing. I like the Goldbelly site but I think the Kings BBC site messed up. My order was supposed to arrive on Wednesday, but was changed to Thursday. When it arrived the dry ice was melted and the food was warm. We were afraid to eat it. I won't order anything else from King's BBC. I have never had a problem with anything I have gotten from Goldbelly.
Great food item, delivered in a timely manner. Announcement that perishable item had arrived (so it could be placed in refrigeration).
No complaints at all. The delivery, packaging and the awesome taste of the food were all top notch
My order was delivered on time and in perfect condition.
I received my cakes in 2 days. They were packaged in a styrofoam container with dry ice and thawing instructions. Awesome experience. Thank you Goldbelly. Your service is impeccable.
The ordering was easy and the options were amazing!
The FOOD was excellent. It was well prepared for shipping.
Ordering and updates were great. Item packed well.
Quick shipping, arrived well packaged and was delicious!
Absolutely delicious scones! The Fig Goat Cheese scones were so fresh and flavorful. I wish we had ordered more!
Prompt shipping, cheesesteaks were in excellent condition and when reheated using their instructions they came out perfectly! Tasted just as fresh as if we had flown to Philly--a great treat during sheltering-in-place in Colorado!
Everything! Cakes were here on time and they were delicious.
Easy ordering process, great customer service and well packed deliveries.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members