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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Easy ordering and great email notifications. Item arrived on time. Pleasant experience
Brownies were delicious, delivered fast and presentable!
The whole experience! It was a touch of home. That we really needed right now!
The delivery was OK. For some reason, packages that are marked "perishable" will get delivered last. Its like they do things on purpose. This has nothing to do with the current problem we're in, UPS/FEDEX does it all the time.
Great product and communication with UPS tracking. Promotion for buy 4 cheesesteaks and get 4, made it a good value.
Everything! The food was amazing and so was the customer service!
My order arrived on time and in perfect condition!
Everything was as described. Website was easy to used. Food arrived exactly when estimated. Well packaged too.
Fast turn around. Received everything as promised.
Delivery went very smoothly. It was a birthday surprise package. The food was well packaged and stayed fresh. Thank you!
Perfect transaction. Order arrived exactly on its scheduled date, well packaged and delicious!
Second time I ordered as delivered promptly and was just what I ordered tasted good
Everything! Great food, delivery on time, ease of ordering and the food options are awesome!
Easy to order. Delivery in good condition and on time.
Easy to order, good communication, arrived quickly.
I just wanted to say KUDOS to Carlos Bakery! My Mother's birthday is April 25th and I ordered a cake on the Wednesday before. I didn't think anyone was making let alone shipping cakes during this pandemic but not only was Carlos on it, but the cake is expected TODAY (it's Friday 4/24!)! I cannot say enough about this bakery! Thank you all so much for helping make my mom's birthday special during these terrible times. She is 83 tomorrow! I ordered the Chocolate Mousse cake for her! Thanks again to Buddy and the team! You made this Long Island Family VERY happy!
The birthday cake was received on time and it was exactly how it was on the website.
Everything-. Well-packed came on time. Shrimp are delicious
All good, communication before, during and after delivery, packaging, food quality etc. No suggested improvements.
Very quick delivery and the site was very easy to use. =)
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members