On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The arrival dates of 2 cakes were crucial. One was for a birthday cake during this Covid crisis... and the other was to commemorate my father's passing last year... he loved the Prantl's cake, and I wanted my mother to have one. BOTH were so very very happy! BOTH said the cake was as fresh and in great shape as if it were purchased right from the shop.
Easy website with good information on estimated arrival dates.
Arrived on time and in good condition. Recipient loved it -- especially the special sauce!
Arrived on time and in good condition. Report was that it was a tasty cake
The package arrived on time and with the constant email update I knew exactly where it was that
The lobster roll order was fine!
The Millburn Deli order STILL hasn't arrrived. I sent 3 messages on this and no one has responded
Ordering was easy. Shipping was amazing and the products came wrapped very well.
Everything! Expertly packed cake that was not smushed and have literally every sprinkle intact. Amazing. And shipped overnite to hot humid Florida! Well done.
The strawberry rainbow cake was delicious! Everyone really enjoyed it. The cake was so moist and the icing had such a light and tasty flavor! We will definitely order it agaiin! All of our local bakeries were closed during the Corona quarantine so I searched online for a birthday cake. I'm so happy I found Carlos's Bakery! Give them a try! You won't be disappointed!
This was a great gift., arrived on time. Everyone happy
The cake slices I ordered came on the date I had requested.
Package was delivered on time and packed professionally with lots of ice.
I followed the package directions for the over and I think they cooked too long and were dry.
Some of the food was fabulous. Delivery took awhile but it arrived when expected.
Arrived on time, easy to follow instructions, and delicious food!
Ordered as a present and it was perfect! Delivered on time with great packaging.
Cake looked like photo in advertisement. Arrived on expected date
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members