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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The customer service when I had an issue was good.
Easy website to navigate. Delivery took a long tome but during the pandemic that is expected. Shipping was too high-should be free.
I have 2 comments. The pickles I received were not half sour pickles as seen in the picture. So, very disappointed that I did not receive the correct order. Second, to open the bucket took a screw driver and a hammer. What? I was determined to open the darn thing. It was a trial. Maybe, dry ice and conventional packaging would be more appropriate. I will continue to use your website because I believe in supporting small business. Charleen Wuellner
Order was correct and there was communication about all phases of my order!
These tasty little cookies are a perfect snack while working from home :)
Delivery was on time and the product was excellent. It was a birthday gift for my niece, and she said she would definitely order from Goldbelly.
I like the service. It's neat to see all the different regional options available. The order was delivered in good shape.
The fact that I can order iconic food from all across the U.S.
Order placed quickly, delivered on time, dogs as advertised tom
The gooey butter cake arrived on schedule and was delicious.
Order was delivered when promised. Food was cold or still frozen. No spoilage. Very pleased with the service!
I love being able to order great food from great restaurants and bakeries. My family can enjoy great food and we can help small businesses in this very difficult time. I'm so glad Goldbelly has all these great places on one site! Thank you! The chocolate croissants I ordered were excellent! So tasty.
Food was fresh, website was good about giving delivery updates.
The cake was beautifully made but arrived warm, lopsided and late. I haven't heard from Goldbelly even though I sent an email. I was so disappointed for the money spent.
Sandwiches were just like being at central grocery and eating there... hit the spot!
Our pizza had mold on it. No one bothered to respond to my three emails about this.
Food was packaged really well, included instructions for the Cuban Meat Pies were appreciated! Both the fish and meat pies were excellent!
Very quick delivery! Delicious product and adorable packaging
Easy website to navigate. Great selection. My family loved the gift.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members