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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered on time and was in perfect shape! It was delicious too!

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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The ordering process, delivery process and the eating process

Date of experience: April 28, 2020
Virginia
2 reviews
0 helpful votes
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Amazing steak sandwiches
April 28, 2020

Amazing steak sandwiches. Did not think they could be duplicated after being cooked, packaged and sent across the country. I ended up eating them both, my husband was out of town, and they were SO GOOD> like i remember from south street philly. Will have to do again, maybe i will share this time :)

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Delivery as promised even with the extra demand because of virus.

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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It was a nice surprise, especially during the quarantine. We're getting the food subscription

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Not sure, it was a gift, but they really seemed to like it

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Product was excellent
April 28, 2020

Product was excellent. Timely, well packaged, fresh, will order again

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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The Primante Brothers sandwiches delivered on time and my son said they were excellent... the cake from Gambino Bakery was sent and was sent on time and was exactly as advertised. My grandkids were thrilled with the cake. As far as pricing, I felt pricing was more than fair. If I had gone to a local bakery and ordered a Unicorn cake it would have cost $100 - Excellent service, excellent products

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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The last delivery, the sandwiches
June 12, 2020

The last delivery, the sandwiches. Hate tomato sauce so the pizza's were a waste. The pie, melted and couldn't regain I being solid, it was like pudding

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Food was delivered as scheduled
April 28, 2020

Food was delivered as scheduled. It was delivered as a remote gift so I don't know how well it survived shipping. The general feedback of the recipients was positive.

Date of experience: April 28, 2020
Virginia
2 reviews
0 helpful votes
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I thought I was going to get freshly made bagels NOT stale bagels. I guess I should have realized that when the box arrived without ice. Oh well. Shame on me I believed the advertising.

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
April 28, 2020

Everything was perfect. Bagels were fresh and maintain very well in the freezer. Easy to defrost. Lox is superb.

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Great website, easy to order, quick delivery and delicious food!

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Delivered a great product, on time and in perfect condition

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Coconut cake was the favorite
April 28, 2020

Coconut cake was the favorite. My daughter did not like bagels individually wrapped but we liked it when we received the same order! Delivery on time

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Well packaged, cold and delivered on time. Reliable delivery.

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Everything! Received all my orders on time. They were fresh and packed very well. Food was delicious!

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Delivery times and dates were prompt and the food arrived on time and in good condition

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Quick and simple process
April 28, 2020

Quick and simple process. Got here quick and well packaged.

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
April 28, 2020

Delivery was on time. Packaging was great. Instruction sheet is perfect.

Date of experience: April 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States