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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The product arrived on time and in perfect condition.
Bagels arrived on time and were individually wrapped for freshness. They brought great joy.
Everything, sending Russ and Daughters makes anyone a star.
Product arrived well!
Insanely priced delivery though - I bought it from the UK for my mother in law in LA so was obviously going to pay for it but thought the price was insane! We would have had fre delivery in the UK for that! I also bought them
On the Wednesday I think and they said it would be a week delivery - you guys heard of expedited delivery? And to then charge $40 the equivalent of £30 was a joke! Ha - was the same price as the macarons, but mother in law was happy! Would I use you again - who knows?! Might just spend £100 on them here in London and ship them separately myself!
So many yummy choices... hard to pick just one :) Fantastic selection and super easy transactions!
It Was delivered in a timely manner and my daughter thought the cake was absolutely delicious.
The package came the day promised and it was well refrigerated
Everything was better than expected. I thought with the pandemic shipping would have been super delayed but I got my orders much faster than expected. Not to mention the cookies were AMAZING!
Food arrived on time. On the whole quality was good. Bagel slices were stale.
Delivery was on time
Packaged beautifully
Box in good condition
Your website was great.
It allowed me (grandpa) to take my grandson out to dinner at his favorite, Shake Shack.
Food was packaged and shipped in a safe and timely fashion. Product was very fresh upon arrival too. Will use GoldBelly again!
The cake we order was perfect. Delicious and right on time.
Everything! Bagels are delicious, shipping went well. Cream cheese is yummy!
Food was packed well to take shipping abuse.
Food was cold a pond arrival and my arrived when you said it would arrive. Thumbs up all the way. Will be using Goldbelly again.
Everything came on time and as expected. I was very happy
Product is great, communications in light of craziness of the pandemic was very welcome. Thank you!
Everything! Delivery was spot on with everything packed well and preserved with ice packs. I especially appreciated the heavy zip lock bags the bagels came in. Right into the freezer safely. Between the whitefish and salmon salads, the salmon salad was my favorite by far. In fact it was everything I could want in a smoked fish salad!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members