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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! Shipped as promised, arrived as promised. Very satisfied!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Leslie M.
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Good delivery and excellent product. Appreciated the 15% discount.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Items were shipped quickly and arrived in time to my intended recipient. It was a great experience.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Our daughter was blown away with
April 29, 2020

Our daughter was blown away with presentation and quality of the cakes

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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We ordered donuts from Stans in Chicago. They were incredible. So pleased with the way they were packaged and they tasted off the charts! Thank you!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Items shipped on time and arrived well packaged and frozen.

Date of experience: April 29, 2020
Virginia
3 reviews
0 helpful votes
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Ordering went smoothly
April 29, 2020

Ordering went smoothly. Notification was prompt. Kept up to date with delivery information.

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
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Products were adequately described, and products were presented well. Good access to pricing and reviews.

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
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I got the first part of our order in a timely fashion.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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No issues
April 29, 2020

No issues. My orders were packed well and food was fresh!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Alonda K.
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I received the birthday cake on time for my sons birthday

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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The delivery can e exactly on time from Carlo's Bakery. My son and daughter-in-law said it was delicious.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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The vendor is well curated
April 29, 2020

The vendor is well curated. I gave this as a gift and the family loved it! Good customer service too!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was extremely well packaged and efficient!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Order received on time
April 29, 2020

Order received on time. Just as advertised. Excellent product.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery and the high quality of food.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow christine j.
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Delivery and cake were perfect! Thank you so much!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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No it went horrible the cake was hard and not edible I had to throw it away and waste 90 dollars cause it was hard!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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My order was received when promised. We order the sampler and all slices were moist and the icing was smooth and creamy. My favorite is the Italian Creme cake.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time, the package was perfect and the pizzas were out of this world!

Date of experience: April 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States