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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Ordering was easy and delivery happened when it was supposed to.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Marciann M.
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It was so easy to order, fair prices, and excellent fresh food delivered quickly!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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The order was on time, and the deep dish pizza was outstanding.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Communication was great
April 29, 2020

Communication was great. I was notified when the item was shipped and delivered. It was a birthday cake for a friend and I was worried the cake would be damaged en route, but it wasnt.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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The icecream was delicious and the cake was scrumptious.
Everything came on time as promised. Food was very well protected, in the packaging that was provided.

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
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Some things were very good
June 12, 2020

Some things were very good. I've certainly no major regrets.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Karina H.
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The cake arrived on the date it was scheduled to arrive. It came in a box labeled fragile and it was delicious! Packed perfectly and arrived in one piece!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Everything was good
April 29, 2020

Everything was good. For some unknown reason I ordered 3 muffuletta sandwiches
Can I freeze them

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Excellent product, prompt delivery, great updates on order/delivery status.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Food was good and as-advertised when it arrived. It was properly packed and arrived still frozen.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Website very easy to navigate - with great selections. And, shipping arrived on time.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Items ordered were excellent, well
April 29, 2020

Items ordered were excellent, well packaged to remain fresh

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Everything went well from confirmation to details of delivery and the delivery itself

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Easy to order and cookies arrived at time promised. And I was kept updated on order status. Excellent service.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Taste great
April 29, 2020

Taste great. I preheated oven. The crust was exceptionally crisp and oh so good. Taste wonderful when lightly toasted the next day. Well packaged and arrived in timely manner.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Food arrived when promised
April 29, 2020

Food arrived when promised. Soups were great Bagels were great and so was the cheesecake

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Everything! I stumbled upon this site and was amazed and how many things are on here. I've told everyone about this site so many of us will be gaining the "COVID 19" with no regrets.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, tracking and notifications went great food delicious.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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EVERYTHING, ENJOYED, FELT LIKE WE WERE IN PHILLA. HUSBAND FROM THERE, GRANDCHILDREN RECEIVED, ATE THEM ALL IN 2 DAYS, (TWIN BOYS)

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
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Easy order, delivery was cold when it arrived, fast too

Date of experience: April 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States