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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordered bialys as a gift through goldbelly for $44/dozen and some came moldy. Goldbelly has refused to handle the problem for the gift recipient and it's been over a week. Goldbelly has also failed to respond to me. Very disappointed in customer service and would not recommend ordering shipping or delivery through goldbelly.
My friend said the cake is very crunchy and saved his life on his birthday :p
Food is incredible. Package arrived as promised securely packed to maintain freshness and quality!
The cake was wonderful, very good for frozen cake. After letting it set at room temp it was found to be moist and delicious. The family really enjoyed the cake though.
The delivery was quick and perfect at a time when loved ones need some joy in there life.
Excellent customer service. The food came well-packed and very fresh. Thank you!
The ordering, the delivery, and the expectations were even better than I could have imagined!
The bread on the subs were still fresh and nothing was soggy.
The food itself was very good. Unfortunately we had to throw out some of it out. (See below)
I already have... The products are Fantastic! The whole ordering process is easy with fast shipping to my door. I have a New meat supplier for the home. Thank You!
Ice cream arrived perfectly frozen, tasted delicious
Awesome service. Delivery was quick, food well packaged and it all turned out great
Everything. Package was delivered timely. And the flavor was delicious.
Everything! The cake arrived on time and was delicious!
Excellent product. Notification of shipment and arrival.
Delivered when expected and my daughter loved all of them. Thank you
Everything went great! Send ice cream to our family for something fun during this shut down. They all loved it! The ice ream was a big success and they were all impressed with how it was shipped!
All orders were exactly what I ordered and delivered on time.
And will order again the Lobster mac & cheese, snow crab legs, Panbury pastries and lobster tails.
Lobster roll arrived cold and was wonderful. Will reorder.
The food was packaged perfectly for delivery and quality did not suffer in transit. Excellent cheesesteak experience.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members