Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

Arrived exactly as quoted when order placed, food was absolutely fresh and delicious

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Liz H.
Unfollow Liz H.
Share Review
Report Review

The donuts we ordered were shipped quickly and arrived perfect! (Also tasted great...)

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Patric S.
Unfollow Patric S.
Share Review
Report Review

The scones order from Seven Sisters was wonderful. The product was packaged well and the scones are delicious.
However, the quiches from Mrs. London's Bakery arrived upside down, broken, and unfrozen. They were packed with no freezing or even no cooling agent. We had to throw three of them away. I will never order from this bakery again.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Dan H.
Unfollow Dan H.
Share Review
Report Review

Customer service credited me for the incorrect pie that was sent.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Harley L.
Unfollow Harley L.
Share Review
Report Review

The items were packed perfectly
April 29, 2020

The items were packed perfectly. Arrived exactly when expected. And the smoked salmon was the most delicious ever. Everyone loved it.

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
Follow Carletta G.
Unfollow Carletta G.
Share Review
Report Review

Everything
April 29, 2020

Everything. The loaves of babka were fresh and delicious, as usual. Breads Bakery is THE best!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Steven G.
Unfollow Steven G.
Share Review
Report Review

Everything went well I will be ordering again soon

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Faye G.
Unfollow Faye G.
Share Review
Report Review

Delivery on time
April 29, 2020

Delivery on time. Mrs. London's Bakery is one of the best patisserie in the US.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow David h.
Unfollow David h.
Share Review
Report Review

Food was a delicious & family enjoyed the experience

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
Follow Joanne T.
Unfollow Joanne T.
Share Review
Report Review

Order arrives on time and was accurate. Food was very good.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Barbara J.
Unfollow Barbara J.
Share Review
Report Review

Delivery was as expected
April 29, 2020

Delivery was as expected. My 98 year old Mother said the strawberry rhubarb pie was delicious!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Product was packed well, and the quality was outstanding.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Pat O.
Unfollow Pat O.
Share Review
Report Review

Cooked up the Cioppino and it was as good as I remember Frank, our cook on the M. V. Zapata Discoverer in New Zealand while fishing for Tuna. Added some shrimp and then when I was cooking it a second time I had received my Alaskan King Crab so added the package of knuckles an more shrimp. I got two mewmorable meals from the Cioppino pot.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Sarat C.
Unfollow Sarat C.
Share Review
Report Review

Packaging was very good
April 29, 2020

Packaging was very good. We had to keep the cake on counter for few hours and it was ready

The cake was delicious and really amazing

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Claudia M.
Unfollow Claudia M.
Share Review
Report Review

We ordered from three companies and couldn't be happier. All came well packed and on time

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Janette R.
Unfollow Janette R.
Share Review
Report Review

Got what I ordered, delivered on time, good instructions included exactly what I hoped for!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Teddi L.
Unfollow Teddi L.
Share Review
Report Review

Food tasted great and delivery was on time and without delays.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow gleneil g.
Unfollow gleneil g.
Share Review
Report Review

Delivered on time! I haven't had the chance to open yet but I will definitely return with an update!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow james g.
Unfollow james g.
Share Review
Report Review

Everything
April 29, 2020

Everything. Food from Russ & Daughters was terrific! Ability to track etc all good

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Angela M.
Unfollow Angela M.
Share Review
Report Review

Everything came on time
April 29, 2020

Everything came on time. I took time off of work to get the delivery and was pleased with the quality of the food. The stone crabs said 12-15 but only 10 came however the quality was superb.

Date of experience: April 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States