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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordering was easy, item delivered on time, and packaged well. But most importantly, it was a delicious surprise for our friends!
Excellent quality of product and fast delivery windows. Love the variety and my friends LOVED the food.
The birthday cake that i ordered arrived on the expected date and it tasted delicious.
Everything! Shipped when expected and arrived in pristine condition! It was absolutely delicious!
Delivery on time. Great food. Can't believe I can have the food I love from NYC at home in San Francisco. Such a fun treat during shelter in place. Thinking of ordering the burnt almond torte cake from Prantl's next. I like that it feels like I snagged something that was really hard to get.
Hamburgers were excellent and delivery right on time as scheduled.
Delivery time is very accurate, so can plan easily for it. Comes packaged well.
Our second order of Ess a Bagels arrived fresh, individually wrapped in plastic wrap. Salmon cream cheese came sandwiched between ice packs. Still adequately cold.
Everything was delivered on time and was good quality
Redrew Panbury pot pies and they are excellent. Just the right size and lovely crust.
The clams were delicious! Delivery was smooth and all was iced very well. Came nice and cold!
Delivery was quick and easy. Cakes were still frozen. Perfect!
Everything! Ordered gifts for my kids, much appreciated
In spite of the pandemic, my food arrived on the day indicated. Eveything was well wrapped and packaged in ice. Delicious. True Jewish deli and as a New Yorker, I know from deli, old school.
My best friend had shipped me macaroons through Goldbelly from NY to TX.
However, due to COVID, FedEx did not properly deliver the package. Nikki from Goldbelly is amazing! She was super understanding, collected all my order information and resent me the macaroons.
Thank you for this wonderful customer service in a time like this. I'm one very happy customer!
Pie was delivered and was just as we remembered it. Delicious. Delivery was on time. LOVED it!
Everything! The food has been amazing. Delivery is spot on.
Quality of the food, frozen food was maintained at right temperature. We'll order again.
The delivery was on time for my dear friend's Birthday!
With the exception of two items (see below) the order was better than expected.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members