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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Everything arrived quickly and was so very tasty:-)

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Everything went better than expected. Product was in perfect shape!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and sending as a gift. It was delivered the next day in excellent condition.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Sandwiches were great and arrived still cold/fresh.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Everything
April 30, 2020

Everything. Food was delivered on the day it was promised.

Date of experience: April 30, 2020
Virginia
2 reviews
0 helpful votes
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It was a great, unexpected gift for my mom's birthday.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Order process, delivery and quality of food all great!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Packaging was great! Item arrived fresh and in tact!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Everything arrived perfectly and in a timely manner.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The order arrived when I was told it would arrive and I had accurate tracking information. I also appreciated the high-quality interface of the Goldbelly website. It was easy to select my item with detail.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Everything
April 30, 2020

Everything. Easy to order, the vendor received the correct info and I received my items within the delivery window that was advertised. The 20 dollar coupon was a great surprise also..

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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It was tasty, just the right size for a sweet treat with out being too much

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The food from Coney I-lander arrived from OK to AZ on the day delivery was scheduled from Goldbelly. It was well packed and fresh! Awesome being able to have a taste of my hometown in AZ. Definitely will order again!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Kept well updated on delayed delivery and cake was delicious

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Everything
April 30, 2020

Everything. From ordering the cake all the way through delivery! Thank U!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Sent as a gift
April 30, 2020

Sent as a gift. I am a loyal customer since I was referred to GB by a friend, Frank Luciano, who happens to also be an employee. He always has great recommendations! Its my go to place for delicious gifts!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Instructions for preparing food was perfect and the food was delicious!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The order came in a timely manner
April 30, 2020

The order came in a timely manner. It was easy to cook n delicious to eat.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The order was delivered exactly when they said it would be and the salmon was a huge success!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and great customer service follow-up

Date of experience: April 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States