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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Bagels arrived on date promised. I ordered these because I had received them during the holidays as a gift and everything was perfect.
Delivered on posted date and everything was frozen.
Easy ordering online. Package arrived when they said it would and the cookies were delicious!
The ease of ordering and the arrival time was good and product was great!
Perfect birthday gift for our son who now lives in Chicago!
Tracking was spot on. Package was delivered on the date I selected. Food was well wrapped and delicious.
My gifts arrived and were very much enjoyed. I got billed twice for a gift of twice baked potatoes that I sent to my daughter in Oceanside CA. I'm not pleased with that.
Renee Miller
Everything on time. Baba and Pops did great job! Delicious food. Personal touch with notes! Very nice. Came in perfect condition
It was still frozen and very fresh tasted delicious!
Items were as described and arrived on-time. Easy to prepare and tasted great.
It was described as serving 6 to 8, and based upon past experience (Not Goodbelly) the "serving number" is always suspect. Not with this order however, it fed 2 adults, 2 teens, and 2 children with sufficient amount for "leftovers" the next day.
Came exactly when it was supposed n packaged well.
The clams arrived just in time to help our grandson celebrate his 5th birthday in style despite these troubled times - we could be there so we sent something we knew he would enjoy!
Product was good. Delivery prompt and great packaging to keep fish fresh
Everything and my daughter said they were delicious!
The pizza was everything I was hoping for as a former MN resident. I can't get anything like it out in California, and your site was the first time I was able to taste MN pizza in years!
The items I ordered arrived well packaged & fresh. The quality of Savannah's Candy Kitchen's products is nothing short of exceptional.
Everything went well! So many options and shipping and delivery were quicker than expected. I've already recommended this site to others. Thank you!
The caliber of the product, packaging and delivery
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

