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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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They were the best biscuits I ever had (& gluten free)!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Quick and timely delivery, enjoyed both products immensely!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Ordering is a cinch
May 1, 2020

Ordering is a cinch. Great variety of stores to pick from!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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It was a fabulous experience
May 1, 2020

It was a fabulous experience. Everything went well.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Sent this cake to my daughter 200 miles from me during this isolation time. She absolutely loved it! Thank you very much for making her day!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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2/3 shipments arrived on time & in good condition. When the last one was a problem, Goldbelly replaced. V happy & have used again since!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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They were delivered on time and they were wonderful

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Everything went well, food was delicious and on time.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, delivery process. Good quality product.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Leta H.
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Prompt delivery, items were still frozen on arrival

Date of experience: April 30, 2020
Virginia
2 reviews
0 helpful votes
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Everything went well
April 30, 2020

Everything went well. Great product delivered quickly to my front door. Product was still frozen as it should be.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Really great idea and interesting choices. Love the service

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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On time! Perfect in the package!
April 30, 2020

On time! Perfect in the package! Perfecto! Thank you!

Date of experience: April 30, 2020
Virginia
2 reviews
0 helpful votes
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Food arrived in a timely manner
April 30, 2020

Food arrived in a timely manner. What was frozen--was frozen. What wasn't suppose to be frozen--was just like it should be: cool.

Date of experience: April 30, 2020
Virginia
2 reviews
0 helpful votes
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The order was ok but a bit pricey and deliver time was longer than I expected

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Delivered when promised, packed well and everything was fresh.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Everything
April 30, 2020

Everything. The ordering process. Communication regarding delivery. The actual delivery by the companies you contract with.

Date of experience: April 30, 2020
Virginia
2 reviews
0 helpful votes
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Prompt delivery! Food was still frozen! Ribs tasted delicious!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Great selection of food, and love that there are reviews and Editor's Choice selections.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on the expected day and was packed very well! I will order again!
Delicious!

Date of experience: April 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States