Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Helena D.
Unfollow Helena D.
Share Review
Report Review

Delivery was received the day
May 1, 2020

Delivery was received the day anticipated, great selection of national restaurants, free shipping for some!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Monica M.
Unfollow Monica M.
Share Review
Report Review

Perfect timing of delivery and perfect product on arrival

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Sandra F.
Unfollow Sandra F.
Share Review
Report Review

Delivery was right on time
May 1, 2020

Delivery was right on time. Food came still frozen

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

They were delicious and it was very fast shipping!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Theresa S.
Unfollow Theresa S.
Share Review
Report Review

On time delivery, great packaging and food quality

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Christine D.
Unfollow Christine D.
Share Review
Report Review

Delivered on time, packed perfectly. We were nervous that it would be delivered damaged but it was well packed. Cake was fresh and delicious Will definitely order again

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Mark N.
Unfollow Mark N.
Share Review
Report Review

Food was on time and packaged properly. Everything was as advertised and great quality.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Bart W.
Unfollow Bart W.
Share Review
Report Review

Ease of ordering, speed of delivery and the quality of the product.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Nicole S.
Unfollow Nicole S.
Share Review
Report Review

All was perfect- in time delivery and food was in perfect condition and excellent.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Aiyana M.
Unfollow Aiyana M.
Share Review
Report Review

Delivery was right on time
May 1, 2020

Delivery was right on time. Email letting me know the order was received and confirmed delivery date. Hard to have a birthday party for an 8 year old but the cake and zoom made it great.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

I love being able to send my family and friends special treats especially during this time

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Rita F.
Unfollow Rita F.
Share Review
Report Review

Customer service was very pro- active which I appreciated

Date of experience: April 30, 2020
Virginia
2 reviews
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Share Review
Report Review

On time and the most lovely light lemon angel food cake I have ever seen.
Everyone I shared with loved it.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Carolyn S.
Unfollow Carolyn S.
Share Review
Report Review

Loved finding this extra special gift for my Hard Working" Teacher" Niece... Was The Perfect Thank You Gift for her... Do Plan on Doing this Again Real Soon!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Andea M.
Unfollow Andea M.
Share Review
Report Review

Great quality bagels which were well wrapped and arrived in great condition

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Andy N.
Unfollow Andy N.
Share Review
Report Review

The dessert we gave was very special and it delivered very quickly!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Ivan M.
Unfollow Ivan M.
Share Review
Report Review

Everything was delivered on time and it was delicious.

Date of experience: April 30, 2020
Virginia
2 reviews
1 helpful vote
Follow Carol W.
Unfollow Carol W.
Share Review
Report Review

Everything
May 1, 2020

Everything. Right on time, individually wrapped and delicious!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Brianne G.
Unfollow Brianne G.
Share Review
Report Review

Everything was perfect! The awesome packaging was amazing!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
Follow Penelope R.
Unfollow Penelope R.
Share Review
Report Review

My lobster rolls arrived in a timely manner, everything was as advertised. I would use again.

Date of experience: April 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States