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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was good and quality of product. Everything met my expectations

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The packaging is top notch for the 4 things I received so far!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Very nice selection of products and easy checkout. The website is not the issue.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
May 1, 2020

Delivery was on time. Cake was not damaged. Packing was very good with ice pack. Cake was still fresh and moist.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The bagels were fresh and delicious. As if I drove to the bagel shop that morning!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Crab cakes delivered in a timely manner and were delicious!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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It was delicious
May 1, 2020

It was delicious. Arrived in perfect condition. Loved it

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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EVERYTHING was awesome
May 1, 2020

EVERYTHING was awesome. Been watching Cake Boss for years including the re-runs have always loved what you do. I loved my whole order. Very fresh and delish.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Bagels were awesome
May 1, 2020

Bagels were awesome. Hearing about NYC bagels for ever now. I get it!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Quality is incredible
May 1, 2020

Quality is incredible. Delivery notification is spot on!

Date of experience: April 30, 2020
Virginia
2 reviews
0 helpful votes
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This year, because of the Coronavirus, I couldn't celebrate my dad's 80th birthday with him. Him being a "Marylander" all his life, I wanted to send him something Maryland-themed for his birthday. I sent him your Smith Island cake and he loved it! It made his birthday special even when we couldn't be there with him.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The food itself and the directions were fantastic. The burgers turned out amazing and so tasty

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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We have used Goldbelly for gifting several times and the experiences were efficient and the Carlos bakery cakes delicious!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The whole process was smooth and everything arrived on time and was amazing!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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My cousins love revival ice cream. They live far away and can not visit right now. It was great to be able to send them their favorite flavor Bees Knees

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Package arrived quickly; well packed; good instructions; I like how the individual items had my name on them

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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I'm the packaging and delivery was very good. Ordering was also very easy on the app

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Exactly what I ordered
May 1, 2020

Exactly what I ordered. Expertly packed. Came faster than I expected. Delicious!

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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Arrived when promised
May 1, 2020

Arrived when promised. Tasted great and very fresh.

Date of experience: April 30, 2020
Virginia
1 review
0 helpful votes
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The grandchildren loved them
May 1, 2020

The grandchildren loved them. Something different to try.

Date of experience: April 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States