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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The recipient said the ice cream was well packaged and arrived ice cold!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The ordering and delivery was fast and the pizza is delicious! Will definitely order again!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The quality of the cookies I ordered were exceptional - also great flavor!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The cookies arrived on time but broken. The Lobster claw arrived a day late and totally thawed. It has been difficult to get any assistance. Foe the cost I expected more. I had to dispose of the cream filling.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Seamless site
May 1, 2020

Seamless site. Loved that I could see and select which day I wanted my item to be delivered. Was a little nervous that the item wasn't going to arrive in time, despite ordering quite quite early (factoring in COVID-related delays), but it got to its final destination sooner than anticipated. And the recipient loved it!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Wowza! This was the best GF chocolate cake our family has experienced. It arrived, beautiful, tasted fabulous and was decadently moist! Thank you!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Product arrived quickly and well packed. The butter was in good shape.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The Bomb Sandwich was fresh and delicious. Well packaged with good quality ingredients

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It still tasted god although the ice was melted when it arrived.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Cream cheese was amazing and fresh! Everything was packaged nicely

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy ordering prompt delivery also gives me to order food not in my area

Date of experience: May 1, 2020
Illinois
1 review
0 helpful votes
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Primanti was just like we were eating it in the restaurant. The T-Rex cookies are good as always. We have not received our order from McLoons yet.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Food was great
May 1, 2020

Food was great. A nice birthday treat in quarantine!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The food arrived in time, it was fresh and was very well packaged

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised
May 1, 2020

Delivery was as promised. The ice cream was perfectly frozen upon arrival.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Luckily shipping was free on the item I ordered, shipping was fast, and the food was great.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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My daughter and her spouse came by on delivery day, I had ordered for two. It was so easy for me to cook(don't normally, spouse has to work). I had added but still plenty for all, quick, delightful experience! Well done!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Purchase arrived on time in perfect condition and tasted awesome.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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On time, packed well, cake and items arrived in perfect condition... plus it was delicious... thanks so much. 2nd experience, would definitely use your service again.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
May 1, 2020

Arrived on time. My brother's family enjoyed his birthday gift!

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States