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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Excellent service. I've sent 2 deliveries as gifts and both recipients LOVED their packages. We ordered a package for ourselves and love it, too. Easy to purchase, great communication. Can't wait to order again!
Delivered on time and exactly what I ordered... and Delicious!
Orders arrived on time and the food was delicious!
The ice cream order arrived in two days like promised, it was packed well and was very good.
Everything so far. Great products, little pricey but understandable now... and the web site couldn't be easier to use.
Ordering was easy. Delivery arrived on time and cake was delicious!
The pie was delayed but it was expected with all the Covid mess going on. But even with the delay, the pie arrived and my parents said was delicious!
It was fine - but the food was lousy and looked haphazardly packaged.
Pike market crab legs were great coming out of west coast.
Whole experience. Arrived on time, and the food was excellent!
Delivery, packaging and meal was all great! A little pricey but great service. Will order again!
Jenny
Not much. We received our order after it was delayed in a warehouse and it was inedible. The box was wet, there was no cooling device and the pizzas were soggy, warm and not fit to eat. I emailed daily and it took 8 days for anyone to get back to me about it.
There was a problem with the delivery the first time, and the rep resolved the issue
Delivery was spot on time and doughnuts were delicious, especially the apple fritters.
Quality was great, delivery was spot on, everything was cold, instructions were nice and clear.
Food was packed well and delivered when they said. Seafood was delicious. Definitely purchasing again.
Personal email communication about delivery dates we needed to meet. Job accomplished in time. Thanks.
Excellent customer service follow with specific personal delivery needs we hoped for. Thank you.
From the ease of ordering, to the amazing packaging, to delivery as requested, to the freshness and deliciousness of the food! The entire experience was great! Have recommended Goldbelly to friends and family!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members