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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Quality of the food was excellent. Delivery was prompt and on time.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything went well
May 5, 2020

Everything went well. This was mailed as a gift to someone and they received everything with no problem.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Package arrived on time
May 5, 2020

Package arrived on time. Food packaged safely with ice packs. Delicious lobster!

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Food was tasty and delivered as was led to believe

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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The gluten free decorating cupcake kit was delivered on the date promised.
My college son and his roommates had fun decorating and eating the cupcakes.
My son has celiac disease, and said the cupcakes were tasty.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything went well from ordering cake to delivery

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering / update info / quick turn around on product / quality of product

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Food arrived on time
May 5, 2020

Food arrived on time. Recipient said it was very fresh and tasted wonderful! He also said it was well packaged. Very easy, smooth process from ordering to delivery.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything went perfectly! Quick service for delivery and the cake was delicious!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Hi
May 5, 2020

Hi. Absolutely outstanding. Thank you for an evening that was wonderful and enjoyed by our family. Very much appreciated. Be well.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Fast delivery time, fresh food items, delicious food.

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Description was clear and accurate, Ordering was easy, and delivery was on time Lots of options overall, we are very excited to receive our next order!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The notification that delivery was sent and then receiving it the next day.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt (I think a day early), bagels well packaged.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Packaging - both aesthetically and for shipping/freshness purposes were first rate. The whole cloth box. The ice packs etc. The food was as I remembered - and my taste buds oozed tears of joy. The instructions - the personal attention were all great, appreciated - and a bit unexpected.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Ferrara did an amazing job of sending a beautiful birthday cake on time

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Order came in Dry ice
May 5, 2020

Order came in Dry ice. And timely and was delicious

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Two dozen delicious bagels arrived just as expected!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Product arrived on time and in good shape. Well packaged.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Shipping overnight as promised, even though the recipient lives in rural area.

Date of experience: May 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States