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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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After placing 4 different orders everything has gone well. No complaints

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and without any damage to the food.

Date of experience: May 5, 2020
Virginia
1 review
1 helpful vote
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The bagels were ok, not that impressive. I'm from NY, a bag of 2 day old bagels from H&H for $65 is not something that people should have high expectations for. The banana pudding had no bananas in it and was a fraction of the size of what was depicted on the site and the Zuppardi's? Well, I won't be able to say because they're not gonna be delivered for another 3 monthsthat's totally ridiculous.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Ordering is easy, timing delivery and reaching customer service

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and the quality of the product was excellent

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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My sister was so happy
May 5, 2020

My sister was so happy. So incredibly happy. Really made her happy cry. Especially in times like this - it's hard to say close and connected to family but so grateful to be able to send her this gift that shined some light her way.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Thanks for your service, the food was on time and delicious

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Most of my order was shipped right away. It was easy to order and the food was delicious.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Food arrived when promised, fresh and wonderful...

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything was just wonderful and made such a great gift! My order was delayed due to shipment delays, but I was given a heads-up and it wasn't a problem!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Easy online ordering
May 5, 2020

Easy online ordering. Super fast shipping. Thought it would take weeks during this "down" time. Was pleased to get it so soon and so easy.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything! Easy to find what I wanted. Shipping was fast.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Easy to view good picts and details would like to see HOW many reviews not just the starts when clicked on at lats to know it's not just a few people and see dates of reviews to know it is well liked and on a recent basis, not older reviews

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The whole process was easy! The recipient of the gift said the donuts were outstanding!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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I was disappointed on the size of the sandwich's. Also not enough meat and wiz.
A lot of onions.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The cake we ordered was amazing and the delivery was timely and impeccably wrapped.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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We ordered the crab cakes
May 5, 2020

We ordered the crab cakes. They came quickly and fresh. They were delicious!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The order was not for me but i believe it arrived on time and the sandwiches were fresh

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Ordering, shipping, delivery
May 5, 2020

Ordering, shipping, delivery. The bagels were fantastic!

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Crabcakes delicious
May 5, 2020

Crabcakes delicious. Cake amazing. Very well packed. Delivered on time. Recommending to all my friends.

Date of experience: May 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States