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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything
May 6, 2020

Everything. You guys are the best. You help me scratch that nostalgia itch every once in a while, and you help others do the same. I love sending food as gifts. It's something that helps people remember good times and fun trips. I love your business.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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What a fun way to enjoy our favorite items from restaurants that are not nearby.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delicious, delivery prompt
May 6, 2020

Delicious, delivery prompt. All foods packed well, and frozen safely.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Part of the order was fine
June 12, 2020

Part of the order was fine. The bagels and pickles were okay and the cream cheese and the smoked salmon was fine

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Yes it went well, except I didn't realize how much I was getting.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Shipping was great
May 6, 2020

Shipping was great. Packed really well and items were cold and fresh

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on the selected date. The Cake from Sugaree's was frozen upon arrival. It was amazingly fresh and delicious. Was very impressed and happy with the purchase. Looking forward to ordering from them again. THANK YOU!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Ordering, delivery and the response from my mother in law

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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My food was fresh and delicious! It was so amazing to be able to try food from somewhere I probably would never have tried without goldbelly! So thank you for that experience!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Bagels and assorted sweet treats arrived moist and delicious

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered on time for my sons birthday during the pandemic.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivery
And Product, very happy with gold belly service

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The items arrived in good condition and 2 out of the 3 items we ordered were really good.

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Shipping, tracking
May 6, 2020

Shipping, tracking. Arrived on day we wanted. The cake was moist and delicious.

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Quality was great, sending as a gift was easy, reasonable delivery time.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Both product were very well packaged and arrived on time. The lobster/crab rolls were delightful I've never had lobster that fresh. I'm hooked on the pretzels yum so good!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The cake arrived in time in perfect condition and ready to eat!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Updates, timeliness, packaging, condition of seafood upon receipt. All great!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely, packaging was great and cake was delicious! Made my daughters quarantine birthday!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything - thanks! Will order again in the future.

Date of experience: May 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States